# Comments

> Team-internal comment threads on companies, opportunities, people, email threads and list entries — @mentions, replies, resolving, and the Comments page.

**Notes** are a record's lasting information (a call summary, a decision). **Comments** are a team conversation: you ask a question, mention someone, and mark the thread *Resolved* when it's done. Comments never reach the customer and don't crowd the timeline.

## Where you can comment {#where}

| Place | How |
|---|---|
| Company page | **Comments** card in the right column |
| Opportunity page | **Comments** card in the right column |
| Person | The comment button on the person's row on the company page — opens a side panel |
| Email thread | **Comments** on the thread page |
| List entry | **Comments** column in the list table — the comment belongs to the entry in that list, not to the record itself |
| Table view | **Comments** column in the company / person / opportunity table (open thread count; click to open the side panel) |

The side panel's **Open record** link goes to the record. Seeing a record is enough to comment on it; edit rights are not required.

## Writing, mentioning, replying {#write}

- Type in the box and press **Ctrl+Enter** (⌘+Enter on Mac) or **Comment**.
- Typing `@` lists your teammates; the person you pick gets a *mention* notification.
- A new thread notifies the record's **owner** (unless they wrote it).
- Every **Reply** notifies the person who started the thread and everyone who has written in it (*Comments* type — people can turn off its email under Settings → Notifications).
- You can edit or delete your own comments; deleting a thread also deletes its replies (author or admin).

## Resolved {#resolve}

When the topic is done, click **Resolved** — anyone can. Resolved threads fold under *Resolved comments* at the bottom of the card and no longer count as open. A new reply on a resolved thread reopens it.

## The Comments page {#page}

**Comments** in the sidebar (`/comments`):

- **Mentioning me** — threads where you were mentioned
- **I'm in** — threads you started or replied to
- **All open threads** — unresolved threads on records you can see

*Show resolved* includes closed threads. Each row leads to the record and the side panel.

## Visibility {#visibility}

A comment follows the visibility of its record: in team mode you don't see comments on companies you can't see, and they're not listed on the Comments page. Make sure the person you mention can see the record — otherwise the link in their notification won't open. [Workspace export](/guides/export) includes comments.