# Plans and subscription

> Solk plans, the 14-day trial, choosing a plan and seats, paying with iyzico, upgrades and cancellation.

Solk is priced per plan × user: you choose a plan and a number of users (seats) and pay monthly or yearly. Current prices are on [solk.app/#fiyatlar](https://solk.app/#fiyatlar).

| Plan | Includes | Users |
|---|---|---|
| **Essentials** | Companies and contacts, opportunities (quotes, orders), visits, tasks, calendar, reports | up to 10 |
| **Professional** | Essentials + product trials, trade-show leads, sales forecast, support tickets, contracts, email automation | unlimited |
| **Advanced** | Professional + AI and call recording (with monthly AI requests / transcript minutes per user) | unlimited |
| **Enterprise** | Advanced + your own domain or server, data migration, priority support; annual contract | quote |

The mobile app is included in every plan. Paying yearly lowers the per-user price by about 20%.

## Trial {#trial}

The **Start free** form on [solk.app](https://solk.app) opens your own installation:

:::steps
### Fill in the form

Name, work email, company and installation address (`<company>.solk.app`, suggested from the company name). You can start with sample data.

### Verify your email

Clicking the emailed link starts the setup; the page shows the steps live (a few minutes).

### Set your password

When it's ready, **Set my password** signs you in. For 14 days the whole Advanced plan is open; no card needed.
:::

The days left appear at the bottom of the sidebar (**Trial · N days left · Choose plan**). When the trial ends, sales users can't sign in; once an administrator picks a plan, the team continues where it left off. Your data is not deleted.

## Choosing a plan {#choose}

**Settings → Licence and billing → Choose plan** (administrators only):

- **Plan** — pick a card; *Change plan* shows all plans.
- **Billing period** — yearly (12 months in advance, discounted) or monthly.
- **Seats** — at least your number of active users; deactivated users don't take a seat.
- **Billing details** — company name, tax office and number, address, billing email.

The summary on the right shows the renewal total including VAT. **Confirm and pay** takes you to iyzico's secure payment page; card details never reach Solk. If you add a card during the trial, the first payment is taken when the trial ends.

## Changes, card, cancellation {#changes}

| Action | Takes effect |
|---|---|
| Upgrade plan / add seats | Immediately — the difference for the remaining days is charged once |
| Downgrade / remove seats | At the end of the period (current plan stays open until then) |
| Yearly ↔ monthly | At the end of the period |
| Cancel | At the end of the period — open until then, no new payment |

If a renewal payment fails, the Licence and billing page shows a warning; **Update card** retries the pending payment with the new card. The service stays open for 7 days after the end of the period.

An invoice is issued for every payment; payments are listed under the Subscription card.

:::note
Existing customers on a module-based (user-day) licence keep their arrangement. To move to a plan subscription, use Licence and billing → **See plans**.
:::