Workspace

Support ticket

The ticket and its thread: msgs[] (id, side — user | team, author, body, at, sent, files[] — name, mime, size, url), can_close, can_reopen. For the user who opened it, an unread reply is marked read.

GET/api/v1/support/{id}

Authorization

Authorizationheaderrequired

Bearer token: API key (sk_…), OAuth access token (mcp_…) or mobile session (xk_…).

Scope: crm.read

Path parameters

idintegerrequired

Ticket id.

Errors

HTTP	error	Meaning
`404`	`not_found`	Record not found.

Request

curl https://ornek.solk.app/api/v1/support/{id} \
  -H "Authorization: Bearer $SOLK_API_KEY"

const res = await fetch("https://ornek.solk.app/api/v1/support/{id}", {
  headers: {
    Authorization: `Bearer ${process.env.SOLK_API_KEY}`,
  },
});
const data = await res.json();

import os, requests

r = requests.get(
    "https://ornek.solk.app/api/v1/support/{id}",
    headers={"Authorization": f"Bearer {os.environ['SOLK_API_KEY']}"},
)
print(r.json())

Response