Archiving and deletion
In Solk, records are rarely deleted; they're closed, deactivated, or marked as former. Historical reports stay intact.
Sales history is the foundation of reports, forecasts, and customer relationships. That's why Solk deactivates a record instead of deleting it. Permanent deletion is an operation only an admin can perform from the web interface, after an automatic backup is taken. The API has no permanent-delete endpoint.
| Record | Instead of deleting | In the API |
|---|---|---|
| Company | Deactivate (Pasife al) — the company is removed from lists and reminders; its history is kept. If an admin deletes an inactive company a second time, a backup is taken and the company is permanently deleted. | List inactive companies with ?active=0; the status can't be changed through the API. |
| Person | Mark as Former (Ayrıldı) (is_former) — the person's name stays on past activities. |
Update a person is_former: true |
| Opportunity | Move it to the Lost (Kaybedildi) or Canceled (İptal) stage; revive it if needed. | Change stage, Revive |
| Task / action | Complete (Tamamla) — with an outcome note. | Complete an action |
| Fair lead | Dropped (Vazgeçildi) status. | Update a lead |
| Calendar event | Events added in the app can be deleted. | Delete an event |
| User | Close (Kapat) — sign-in and tokens are revoked; the user's records are kept. | SCIM active: false |
Sample data
For a demo or trial, an admin can load sample companies, opportunities, and actions into the installation with the Sample data (Örnek veri) card on the Settings (Ayarlar) page, and remove them all with one click. Sample records don't send events to apps. We recommend testing your integration with sample data in a trial installation before you connect it to a live installation.
Audit log
Creates, edits, stage changes, postponements, deletions, permission denials, and MCP tool calls are written to the audit log along with who performed them; changes from the mobile app and the API carry the note "mobil" (mobile). Admins can view the log in Settings → Audit log (Ayarlar → Denetim günlüğü).